Career

Honolulu FillMeUp is dedicated to fulfilling our mission statement- 100% Customer Satisfaction, Every Store, Every Time. Our employees support our pursuit of providing exceptional customer service are vital to the success of the company and committed to being the best.

Tagum  

buy neurontin 100mg At FillMeUp, employee performance expectations are high, responsibilities diverse and reward satisfying.

Current Listing of Job Openings.

Store Manager

FillMeUp convenience store chain is growing and is looking for a great store manager to join the team at South West Minneapolis MN.

Store Managers at FillMeUp are expected to lead their team to success by training their staff members effectively every day and by giving them opportunity to grow, learn and develop their skills. Your primary goal will be to set a positive tone and encourage the best customer service.

RESPONSIBILITIES AS A STORE MANAGER
  • Lead day to day store operations including scheduling, training, supervising staff, overseeing outstanding food service and coffee program.
  • Work with District Manager to select and train an Assistant Manager/Manager with the goal of being able to run a store.
  • Recruit, hire, train and motivate positive individuals to become members of the team.
  • Work to understand store profit drivers and controllable expenses including labor and cash/inventory variances.
  • Resolve customer complaints in a positive manner utilizing office and management support staff when necessary.
  • Work to resolve any staff member matters in a timely and professional manner. Utilize office and management support staff when necessary.
  • Implement and enforce daily operating procedures to ensure store cleanliness standards are met.
  • Determine and support proper staffing during more demanding parts of the day/week/year.
  • Follow merchandising and vendor policies/procedures and ensure that all staff members do the same.
  • Ensure all merchandise is stocked and rotated, displays are attractive and priced correctly. Communicate any problems with merchandise pricing to the Price book and Marketing Departments.
  • Have the ability, availability and flexibility to perform established expectations of a staff member regularly, including covering shifts when necessary to ensure smooth store
  • Maintain the ability to adapt to ever-changing circumstances in a fast-paced
POSITION REQUIREMENTS:
  • At least one year in a supervisory/management role
  • Retail and/or food service experience is required
  • Dependable transportation, valid driver’s license and insurance.
  • Background check and Drug testing
  • Able to lift 40 pounds
  • Willingness to work flexible hours
  • Basic computer skills

Please apply at jobs@fillme-up.com

Customer Service Representative

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Job functions:
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Implement and enforce daily operating procedures to ensure store cleanliness standards are met.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Resolve customer complaints via phone, email, mail or social media
  • Use telephones to reach out to customers and verify account information
  • Greet customers warmly and ascertain problem or reason for calling
  • Assist with placement of orders, refunds, or exchanges
  • Take payment information and other pertinent information such as addresses and phone numbers
  • Utilize computer technology to handle high call volumes
  • Work with customer service manager to ensure proper customer service is being delivered
  • Compile reports on overall customer satisfaction
  • Resolve customer complaints via phone, email, mail or social media
Requirements:
  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent; college degree preferred

Please apply at jobs@fillme-up.com

Store Cashier Job

We are looking for a Cashier to manage all transactions with customers accurately and efficiently.

Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.

Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

Responsibilities
  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Bag, box or gift-wrap packages
  • Handle merchandise returns and exchanges
Requirements:
  • Work experience as a retail cashier or in a similar role in sales
  • Basic PC knowledge
  • Familiarity with electronic equipment, like cash register and POS
  • Good math skills
  • Strong communication and time management skills
  • Customer satisfaction-oriented
  • High school degree

Please apply at jobs@fillme-up.com

Store Deli Manager

The Deli Manager is responsible for the overall management of the kitchen staff including training and scheduling of workers, organization of supplies and equipment as well as preparing and/or directing the preparation of food to be served/produced while complying with all applicable sanitation, health, and personal hygiene standards and following established food production programs and procedures.

DUTIES & RESPONSIBILITIES:
  • Ensure successful completion of all opening/closing duties.
  • Oversee all staff for quality of cooking, performance, and scheduling.
  • Oversee the execution of recipes for hot items, cold case, grab & go and seasonal items; the process of using only typed, approved recipes to cook from, and all created recipes are submitted for approval to the Food Service Director.
  • May serve as back up cook as needed
  • Ensure to stay within the COG budget at all times.
  • Ensure deli area and back room stay clean at all times.
  • Do weekly/monthly meal planning for hot case, cold case, grab & go case and seasonal changes.
  • Make and orchestrate task schedule for cleaning.
  • Ensure Recipe Books: Must be typed; One for Deli and One for Office.
  • Perform the following duties: receive all deliveries and ensure proper rotation, pull items from freezer before needed, strip cooler every two days, taste as many recipes as possible checking for quality, control and limit production of cold case recipes, layout soup and hot case specials one week in advance, check grab & go, special orders and catering must be pre-approved, figure waste for month, all items taken from store must be checked out through the cash register.
  • Train staff to be alert to help customers at all times.
  • Establish purchasing and labor goals.
  • Hold deli meetings with deli staff
  • Attend mandatory monthly store meetings.
  • May guide and give direction to other deli teams as needed
  • Other duties as assigned.

Please apply at jobs@fillme-up.com

Store Shift Manager

A shift manager is a middle management position, with the responsibility of overseeing a number of subordinate employees during a certain period of time. The shift manager job description requires an ability to efficiently multi-task, a capability to confidently delegate work to others, excellent customer service skills, and strong leadership qualities.

Position Description

A shift manager reports to an upper level manager, but oversees lower level staff as well, making sure that all employees show up for work, all assigned tasks are completed, customers are happy, and all business runs smoothly.

Essential Duties and Responsibilities of a Shift Manager
  • Assigns tasks to employees on shift.
  • Calls in replacements in the event of an employee call-in or no-show.
  • Addresses and resolves customer inquiries and complaints.
  • Cleans and organizes work area (e.g. retail space, restaurant, bar, etc.) as needed.
  • Engages with customers to ensure they are satisfied with service and products offered.
  • Promotes specials, sales, and new products or services when relevant.
  • Orders supplies and products when stock runs low.
  • Manages cash intake, counting out registers at regular intervals and tabulating profit at the end of the shift.
  • Reports losses, employee behavioral issues, serious customer complaints, and other significant issues to upper level management.
  • Signs for deliveries.
  • Distributes payroll checks.
  • Adheres to and enforces company policies and guidelines.
  • Enforces the proper disciplinary measures when subordinate employees fail to adhere to company policy.
  • Assists in interviewing applicants for open positions.
  • Oversees employee training sessions.
  • Works with HR to process new employee paperwork.
Required Knowledge, Skills and Abilities
  • Possesses strong organizational skills and attention to detail, the latter being particularly important when managing cash drawers and registers.
  • Demonstrates authoritative but fair leadership qualities.
  • Should have friendly and calm demeanor.
  • Demonstrates excellent communication and customer service skills.
  • Must work well with a team.
  • Must be comfortable handling and counting money.
  • Must be able to provide clear instructions to employees.
  • Displays efficiency and strong time-management skills.
  • Must be able to lift and move boxes of relevant supplies.

Please apply at jobs@fillme-up.com